Recent Posts

Roof Damage? Call SERVPRO of Northwest Cincinnati!

9/18/2017 (Permalink)

Hail is a form of solid precipitation that consists of balls of ice called hailstone and occurs during severe storms. According to the National Storm Damage Center, hail causes approximately $1 billion in damages per year in the United States to homes, buildings, cars, and crops.

Types of Hail Damage

Roof Damage – When hail storms hit, the most common damage to homes and buildings is to the roof. When the roof damage goes undetected or unrepaired, more damage can occur to the home or building as water leaks through the roof and into the walls.

Window and Siding Damage – Often high winds accompany hailstorms causing the hail to fall at angles. When this happens, windows and siding can crack which also leads to the threat for additional water damage to the home.

Automobile Damage – The glass, plastic and metal surfaces of vehicles are particularly susceptible to damage from hail. Dents in the metal or cracks in the windshield glass are common occurrences in hailstorms.

Steps to Minimize Hail Damage

There are a few steps that one can take to minimize hail damage.

Close Curtains or Blinds – Closing the window treatments can help prevent the wind from blowing broken glass into the interior of the building.

Park in Garage – To protect vehicles, park inside a garage or under a carport.

New Roof – If replacing your roof, consider using impact-resistant materials to help avoid future hail damage.

Hailstorms can be extremely destructive to commercial or residential buildings, especially roofs. If you are caught in a hailstorm and suspect that you have damage, SERVPRO of Northwest Cincinnati provides 24 hour emergency restoration services including board ups and roof tarps. We respond quickly to prevent further damage to your property!

Just call SERVPRO of Northwest Cincinnati (513)541-3200!

Mold vs Mildew: What is the Difference?

9/11/2017 (Permalink)

When it comes to mold and mildew, many often wonder, “What is the difference?” HGTV.com compares mold and mildew to siblings, stating that they have a few matching characteristics but they also have some striking differences.

As for similarities, they both strive in warm, moist areas and they both are able to grow on a multitude of surfaces. They are also both two types of fungi that no one is ever happy to find in their home!

Differences between mold and mildew can be seen in their appearance. Mold is usually fuzzy in appearance and can be various different colors, but it is most often black or green. Mildew, on the other hand, usually grows in a flat pattern and may appear powdery. It is usually white or gray in color. One interesting difference between mildew and mold is that there is no use for mildew. On the contrary, some molds are actually used in food production. For example, Penicillium is used in the production of cheese.

While mold and mildew definitely have differences, the methods to prevent mold and mildew in the home are very much the same. All areas of the home need to be kept dry and moisture-free. Humidity levels inside the home should be checked and controlled. Any leaks need to be repaired quickly and HVAC systems should be inspected regularly.

SERVPRO of Northwest Cincinnati specializes in mold testing and remediation. If you suspect mold is an issue in your home, give us a call today! (513) 541-3200

The SERVPRO Disaster Recovery Team Aids with Hurricane Relief

9/11/2017 (Permalink)

In late August, the state of Texas was drastically affected by Hurricane Harvey. Billions of dollars of property damage was sustained to homes and businesses throughout the state. And unfortunately, September brought Hurricane Irma to the state of Florida, also leaving a trail of devastation and destruction.

SERVPRO of Northwest Cincinnati is proud to be a part of the national SERVPRO Disaster Recovery Team to help the people whose lives have been disrupted by these natural disasters. Our Disaster Recovery Team is available 365 days a year and is always prepared for the unpredictable. When localized storms overwhelm the local restoration companies, SERVPRO’s Disaster Recovery Team is there to help manage the workload. SERVPRO has mobilization teams across the country to travel as needed, to support recovery after large storm events. With mobilized local command centers, management, crews, equipment and more than 1,650 franchises nationwide, the SERVPRO Franchise System has the ability and the manpower to relocate where needed and help make it “Like it never even happened.” 

Our thoughts are with all those affected by the recent hurricanes as well as with all those assisting with the recovery efforts! Our hope is that with everyone working together, it will be a smooth, efficient and successful restoration and recovery process.

Avoiding Fires in the Kitchen

9/4/2017 (Permalink)

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and the leading cause of kitchen fires is unattended cooking!

The American Red Cross offers many helpful suggestions to help avoid fires in the kitchen.

  • Never leave cooking food unattended.
  • Use a timer to remember that the stove or oven is on.
  • Don’t wear loose clothing or sleeves while cooking.
  • Keep children away from the cooking area.
  • Keep flammable items away from the stove or oven.
  • Clean cooking surfaces on a regular basis to avoid the buildup of grease.
  • Have a fire extinguisher on hand and understand how to use it properly.
  • Make it a routine to check the kitchen before leaving the home or going to bed each night to ensure that the stove and oven is turned off.
  • Install working smoke alarms near the kitchen and on each floor of the home, near bedrooms.
  • Replace smoke alarm batteries regularly so that they are always in good working order.

SERVPRO of Northwest Cincinnati is locally owned and operated so we are ready and able to respond quickly to any fire damage emergency. If you find yourself in any fire damage situation, give us a call! (513) 541-3200

September: National Preparedness Month

8/28/2017 (Permalink)

It is almost September! Did you know that September is National Preparedness Month? National Preparedness is observed in the United States every September with the hopes of encouraging Americans to prepare for emergencies in their homes and businesses.

How Can You Prepare?

Disasters usually strike unexpectedly, rarely giving any warning signs. But with a little thought and planning ahead, you can be better prepared for a disaster.

Disasters in the Home

No one expects a home fire. But there are steps you can take to be prepared just in case! Do you have an escape plan? Or how about a family meeting place outside the home? Do you have working smoke alarms in your home? How about a fire extinguisher? These are all ways to plan ahead and be better prepared for a fire disaster in your home.

A flooded home can also come unexpectedly. Have you checked and maintained the sump pump? How about the gutters on your home…Are they clean? Is your roof in good condition? Do you have your insurance agent’s contact information handy? How about the SERVPRO of Northwest Cincinnati phone number? You might be in need of clean up and restoration!

Disasters in the Business

Are you prepared if disaster strikes your business? Many business owners are caught off guard when disaster strikes, but there are steps to take to be better prepared. Does your insurance policy cover the type of disasters that are most likely to affect your business? Do you have a plan in place to help continue business operations during the recovery process? Is your business data backed up? Have you contacted SERVPRO of Northwest Cincinnati to develope an Emergency Ready Profile?

Join the nation this September by making an effort to be prepared! Take action now by planning ways to stay safe and lessen the impact a disaster might have on you, your family and your business!

SERVPRO of Northwest Cincinnati (513) 541-3200

More About Our Upcoming Continuing Education Course...

8/24/2017 (Permalink)

SERVPRO of Northwest Cincinnati is offering a free continuing education insurance credit course entitled, “Understanding the Restoration Industry: Property Fire Damage Restoration.” This course is for OHIO licensed agents and will be held at our Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on September 20, 2017 from 8:00am to 12:00pm with registration beginning at 7:30am. Please note that 100% attendance is required to receive CE credit for this course. Breakfast will be provided!

This course has been designed to teach and explain the special procedures used by professionals in mitigating and restoring fire damage claims. The purpose of the course is to provide insurance professionals a better understanding of what the insured is going through when they experience a fire damage situation as well as what is involved with the work performed by the mitigation vendor at fire damage work sites. Those in attendance will learn emergency tips which can drastically reduce the cost of the claim if performed in a timely manner and they will see examples of work performed to mitigate fire damage.

For reservations or more information, contact SERVPRO of Northwest Cincinnati at 513-541-3200.

Please RSVP by September 13, 2017!

Course Number: 43375-OH

Water Damage in Cincinnati, Ohio Home

8/21/2017 (Permalink)

A faucet was left running in the bathroom on the second floor of a home in Cincinnati, Ohio and as a result, there was water damage throughout the home. Not only was there damage to the second floor bathroom, but the first floor dining and living rooms and the basement were all affected as well. The carpet and padding was saturated and the drywall and ceilings were damaged. As part of the restoration process, the contents of the home needed to be moved into a temporary pod so that the SERVPRO of Northwest Cincinnati water technicians could perform the appropriate tasks to effectively dry the home. Once the contents were removed, the SERVPRO Water Technicians took all the necessary steps to complete the dry out process and then the contents were reset in the home. The homeowners were very satisfied with the results!

Commercial Fire Loss? We Can Help!

8/18/2017 (Permalink)

According to the U.S. Fire Administration – Federal Emergency Management Agency, from 2009 to 2011, fire departments responded to about 86,500 nonresidential building fires in the United States. These fires resulted in $2.6 billion in property losses which accounted for 22 percent of the total dollar loss from all fires (residential and nonresidential). Because nonresidential fires include commercial properties, these fires can lead to a significant economic impact on communities due to lost jobs and closed businesses.

Fire damage can be devastating for a business property. In addition to the fire and smoke damage, water damage can also occur due to the efforts of firefighters and sprinkler systems. Many times, after suffering a fire loss, businesses are forced to temporarily shut down. And in some instances, the damage is so devastating that the business in unable to recover and closes permanently. Commercial restoration presents different challenges. SERVPRO of Northwest Cincinnati has the training and expertise in both commercial fire and commercial water restoration and understands that every hour spent restoring a business to pre-fire condition is an hour of lost revenue and productivity. We offer 24 hour emergency service. We respond quickly to mitigate the damage and manage the project through to completion in order to get the business back up and running as quickly as possible.

So if your business experiences a fire loss emergency, call SERVPRO of Northwest Cincinnati for immediate response. We are a trusted leader in the fire and water restoration industry and we will work tirelessly to get you back to business.

(513) 541-3200

Did you know…SERVPRO of Northwest Cincinnati Offers Continuing Education Courses?

8/18/2017 (Permalink)

At times throughout the year, SERVPRO of Northwest Cincinnati offers Continuing Education courses. The courses are usually held at our Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio 45240.

Offered courses are both credit and non-credit courses and they are available to insurance agents, insurance adjusters and real estate professionals. The courses are designed to provide those in attendance with valuable information to allow them to better service their clients.

Some of the common course topics include fire damage restoration, understanding mold in the restoration industry, water damage restoration, and biohazard cleanup.

These Continuing Education Courses are offered periodically throughout the year. To find out more about upcoming Continuing Education courses or to register for a class, contact SERVPRO of Northwest Cincinnati at (513) 541-3200.

Our Process to Restoration After Water Damage...

8/14/2017 (Permalink)

A homeowner can be faced with a water damage when they least expect it! A burst pipe, flash flooding, clogged gutters, an overflowing sink can all cause water damage to a home. When homeowners are faced with an unexpected water damage they want to know that their home will be back in order as soon as possible. SERVPRO of Northwest Cincinnati has a proven process to restoration after a water loss.

Within ONE HOUR from the first notice of loss, one of our professionals will be in contact with the homeowner to arrange for service to begin.

And within FOUR HOURS from the first notice of loss, our expert crews will be on-site to start mitigation services. We understand that quick response is the key to reducing damage and saving money!

Once onsite, our trained and fully equipped crew will walk through the job process with the homeowner, explaining what to expect. We know that open communication is very important to build trust with our customers!

Our water crews will begin pretesting for restorability, working from the source of the damage outward. And within EIGHT business hours of on-site arrival, a verbal summary of the scope will be communicated to the appropriate person.

Our professional crews will work neatly and efficiently to regain control of the property when a damaging event has taken over. They will use state of the art restoration techniques to ensure that the property is taken care of right the first time. And after the work has been completed, a final walk through will be conducted to ensure complete customer satisfaction. We want to leave a job knowing that the homeowner is satisfied and happy with the results.