About SERVPRO of Northwest Cincinnati

Wayne & Sylvia Hartke, Robert Douglas Hartke

Owners of SERVPRO of Northwest Cincinnati

+ SERVPRO of Northwest Cincinnati understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Northwest Cincinnati specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northwest Cincinnati can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Cincinnati.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO of Northwest Cincinnati has been recognized for our outstanding Sales Performance. We have received the Platinum Chairman's award in 2000, 2005, and 2008. Chairman's Gold award in 2002, 2003, and 2004. Chairman's Bronze award in 2001. We have also received the National Sales Volume for the State of Ohio from 1997 to 2002. We have also received many more awards; such as the Founder's Gold Award in 2009 and 2011, Founder's Silver Award in 2010, Founder's Bronze Award in 2007, Millionaire Club Award from 1995 to 2005, Gold Millionaire Club for Team Work in 1999, Silver Millionaire Club for Team Work in 1998, Bronze Millionaire Club for Team Work in 1997, Contractor Connections Performance Award in 2005, The Golden Hammer, Subcontractor Volume Award in 1999 to 2001, 2003 to 2005, C.E.O Award August 1997, President's Club in 1993, Leadership & Team Work for Producing the highest volume in 2005, Above & Beyond Award on 4-19-2011, Double Volume Award, 1999, Director's Silver Award in 1994 and 1996 and The Customer Appreciation Award in 2009.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • RRRP - Lead-Based Paint Activities and Renovation
  • ECTP - Employee Certification Training Program
  • RRT - Carpet Repair & Reinstallation Technician
  • OSHA - Other Training
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • HST - Health and safety Technician
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • AMRT - Applied Microbial Remediation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • RCT - Rug Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • CCT - Carpet Cleaning Technician


  • The International Facility Management Association
  • Chamber of Commerce Northern Kentucky
  • Chamber of Commerce Cincinnati
  • Extreme Response Team
  • Blue Goose, International
  • Greater Cincinnati Northern Kentucky Apartment Association
  • Clean Trust
  • Chamber of Commerce Forest Park
  • Building Owners and Managers Association
  • Chamber of Commerce Clermont County
  • Large Loss Resonse Team