About SERVPRO of Northwest and Northeast Cincinnati

Wayne & Sylvia Hartke, Robert Douglas Hartke

Owners of SERVPRO of Northwest and Northeast Cincinnati

SERVPRO of Northwest and Northeast Cincinnati & Cincinnati East is locally owned and operated, serving Forest Park, Mount Healthy, Springdale, Woodlawn, Finneytown, Evanston, Wyoming, Glendale, Greenhills and other surrounding communities in the Cincinnati area. We are proud members of the community and we value opportunities to support our local organizations such as the Forest Park Fire Department, the Ohio Chapter FBI, the Forest Park Toy Drive, the Blue Goose Foundation, Matthew 25: Ministries, and the Hamilton Firefighters Association. We enjoy helping our neighbors by sponsoring local food and toy drives, collecting for local homeless shelters, participating in golf outings, open houses, and Hunger 5K runs. We value our Cincinnati community and we want to do our best to help ensure that it is the best that it can be!

The SERVPRO of Northwest Cincinnati crew lives and works here too. We understand the stress and worry that comes with a fire or water damage situation and we realize the disruption it causes your life and home or business. We are close by and ready to respond 24 hours a day, 7 days a week to respond to your restoration or cleaning needs. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Northwest Cincinnati is a trusted leader in the restoration industry, specializing in the cleanup and restoration of residential and commercial properties after fire, smoke or water damage. We also understand the unique challenges that a mold issue presents and can expertly mitigate mold and mildew from your home or business.

The SERVPRO of Northwest Cincinnati staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured we are equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Cincinnati.

If you would like to schedule service for your home or business, please call today! 513-541-3200

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO of Northwest Cincinnati has been recognized for our outstanding Sales Performance. We have received the Platinum Chairman's award in 2000, 2005, and 2008. Chairman's Gold award in 2002, 2003, and 2004. Chairman's Bronze award in 2001. We have also received the National Sales Volume for the State of Ohio from 1997 to 2002. We have also received many more awards; such as the Founder's Gold Award in 2009 and 2011, Founder's Silver Award in 2010, Founder's Bronze Award in 2007, Millionaire Club Award from 1995 to 2005, Gold Millionaire Club for Team Work in 1999, Silver Millionaire Club for Team Work in 1998, Bronze Millionaire Club for Team Work in 1997, Contractor Connections Performance Award in 2005, The Golden Hammer, Subcontractor Volume Award in 1999 to 2001, 2003 to 2005, C.E.O Award August 1997, President's Club in 1993, Leadership & Team Work for Producing the highest volume in 2005, Above & Beyond Award on 4-19-2011, Double Volume Award, 1999, Director's Silver Award in 1994 and 1996 and The Customer Appreciation Award in 2009.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • Blue Goose, International
  • Building Owners and Managers Association
  • Chamber of Commerce Cincinnati
  • Chamber of Commerce Clermont County
  • Chamber of Commerce Forest Park
  • Chamber of Commerce Northern Kentucky
  • Clean Trust
  • Extreme Response Team
  • Greater Cincinnati Northern Kentucky Apartment Association
  • Large Loss Response Team
  • The International Facility Management Association


  • Heart of the Community Award