Recent Posts

Maintain HVAC System to Limit Risk of Poor Air Quality

1/27/2020 (Permalink)

Over time, HVAC systems can get dirty and then potentially circulate dust, pollen, mold, or other contaminants throughout a home or business. This risk for poor air quality makes it important to have the HVAC system routinely inspected and maintained.

The SERVPRO of Northwest Cincinnati professionals can inspect HVAC systems and make recommendations about the best way to address air quality concerns. Maintaining the HVAC system not only provides cleaner air to breathe, but it saves money by allowing the system to run more efficiently. It can also help eliminate odors as well as reduce the potential for mold growth.

Make it a priority to have your HVAC system and ductwork routinely inspected. Call us at 513-541-3200 or CLICK HERE to learn more about how SERVPRO of Northwest Cincinnati can help!

SERVPRO of Northwest Cincinnati to Offer Continuing Education Course on 1/28/20

1/20/2020 (Permalink)

We are offering a free continuing education insurance credit course entitled, “Ethics.” This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, Ohio, 45240 on January 28th, 2020 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits and that breakfast will be provided!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien at 513-614-1047 or email at mobrien@hartkes.com.

Course Number: C10183-KY, 37868-OH

Businesses Need to Be Prepared!

1/13/2020 (Permalink)

Different types of disasters and emergencies happen throughout the year in homes, businesses and communities. And SERVPRO of Northwest Cincinnati likes to remind everyone to take steps to be better prepared for them.

There are many ways individuals can prepare for an emergency or disaster event including installing smoke alarms, taking first-aid classes and practicing fire escape plans.

But what can businesses do?

Studies show that after experiencing a disaster, many businesses are forced to close. Pre-planning can help ensure that emergency resources are readily available, minimizing business interruption and increasing the chance for survival.

SERVPRO of Northwest Cincinnati is pleased to offer the SERVPRO Emergency Ready Program. With this program, at NO COST, an Emergency Ready Profile is developed specific to your business and an immediate plan of action is put in place. In the event of a disaster, this plan is the key to timely mitigation and can be the difference between surviving a disaster or completely shutting down.

Happy New Year from SERVPRO of Northwest Cincinnati!

1/1/2020 (Permalink)

New Year’s Day often means a fresh start and new resolutions for many. One important resolution, that could actually save lives, is to commit to being better prepared for emergencies.

Having a plan in place in case of disasters like storms, fires or floods can help save lives and the American Red Cross offers a few suggestions to help prepare your family or business in the case of an emergency.

First of all, put together an emergency kit for the home or the office. Suggested items to include in the kit are flashlights, non-perishable food and water, battery powered radio, extra batteries, first-aid items and extra cash.

Secondly, talk with family members or co-workers about what to do in the event of an emergency. Plan what to do if you are separated and choose a meeting place. Practice escaping your home or office twice a year. And don’t forget to include your pets in the plan!

And lastly, learn about the risks most prevalent to your area. For example, are earthquakes, tornadoes or hurricanes common in your area? Find out how to receive information from local officials in the event of an emergency. Learn first aid techniques so that you can respond before help arrives.

So, this year, make emergency preparation a part of your New Year’s resolutions and help protect the ones that you love! Stay safe in 2020! Be prepared!

Happy New Year from SERVPRO of Northwest Cincinnati!

SERVPRO of Northwest Cincinnati to Offer Continuing Education Course

12/30/2019 (Permalink)

We are excited to be hosting an upcoming Greater Cincinnati Insurance Board continuing education insurance credit course! The class is entitled, “Business Ethics and Values with Lyle Rupp.” This seminar will provide information on ethical business and insurance practices. It will address ethical topics that an agent would face in his or her day-to-day insurance work. Due diligence and fair consumer practices will be examined in the context of accepting personal responsibility in selecting and presenting products. The topic of legal versus moral values and their impact on the reality of ethics will also be presented.

This course is approved for 3 credit hours in OHIO and KENTUCKY and it will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, January 7th, 2020 from 8:30am to 11:30am.

CLICK HERE to find out more information and to register!

Merry Christmas from SERVPRO of Northwest Cincinnati!

12/25/2019 (Permalink)

All of us at SERVPRO of Northwest Cincinnati would like to take this time to express our sincere gratitude for those that make our success possible. We know that our accomplishments and achievements in the property restoration industry would not be possible without our dedicated employees, hard working colleagues in the restoration industry, and our trusting customers. We truly appreciate the efforts of all those that we work with day in and day out to help our customers in their time of need. We would like to say thank you for your continued loyalty and support. We truly appreciate working with you and our sincere wish is that you find peace, joy, hope, and happiness now and in the new year ahead!

Merry Christmas!

SERVPRO of Northwest Cincinnati

Small Acts of Kindness Can Make a Big Difference!

12/16/2019 (Permalink)

The holiday season is a time that many try to remember those that are less fortunate and incorporate giving back into their holiday traditions. There are many creative ways to give back, and a large monetary commitment is not always necessary.

 Here are several simple but great suggestions:

  • Leave a note of cheer on someone’s windshield.
  • Give a complement each day leading up to the holiday.
  • Bake cookies and bring them to a nursing home or the fire department.
  • Offer time at a local animal shelter to walk dogs or simply spend time with them.
  • Purchase a few $5 or $10 gift cards and give them to those that you interact with often like the mailman or a cashier.
  • Anonymously pay someone’s layaway.
  • Donate the spare change in your car to the Salvation Army on your way into the store.

Even the smallest acts of kindness can have an impact. They can brighten the recipient’s day as well as your own and anyone who witnesses the act. They can have a ripple effect, inspiring others to give as well.  SERVPRO of Northwest Cincinnati wishes you a joyous holiday season of giving!

SERVPRO Stresses the Importance of Training

12/2/2019 (Permalink)

SERVPRO has been in the mitigation and restoration industries since 1967 and understands that professional training is critical to success in the industry. For that reason, not only is training offered at the regional level, in 1992 SERVPRO developed a National Training Center to teach valuable skills to franchise owners and insurance industry employees.

Training Opportunities within the SERVPRO System

Employee Certification Training is a self-paced program designed for franchise employees that covers topics like Fire Restoration, Crew Training, Water Restoration, and Carpet and Upholstery Cleaning. Certification is awarded at course completion.

New Franchise Training is available for new franchise owners as well as franchise employees. This 15 day in-house training program is held at the corporate training facility and covers all aspects of Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning and Mold Mitigation.

SERVPRO also offers e-Learning. This web-based program is an on-going self-paced training program with video presentations and support materials. A knowledge test is given at the end of each training session to ensure a true understanding of the materials.

SERVPRO is an approved IICRC Training School that offers year-round classes. These classes cover categories including, Fire Restoration, Water Restoration, Carpet Cleaning, Upholstery Cleaning, and Applied Structural Drying.

And finally, SERVPRO offers both credit and non-credit courses for insurance agents and adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation.

SERVPRO understands the importance of improving the knowledge base of franchise owners, crew members and others involved in the restoration process. For that reason, training opportunities are always encouraged and made available to those working in the SERVPRO system.

Happy Thanksgiving from SERVPRO of Northwest Cincinnati

11/27/2019 (Permalink)

We would like to take this time to express our appreciation to our valued customers as well as our talented and dedicated employees.

To our customers…We understand that when you reach out to us for help, most of the time it is when you are experiencing difficult and stressful times. We are truly grateful for the trust and confidence that you place in us to help you through these times and return your life to normal. Homeowners, business owners, agents, and adjusters…we are thankful for your trust in us to handle the job right!

To our employees…We greatly appreciate your hard work and commitment. Whether you are in the office or out in the field as a water or fire technician, we are grateful that you are willing to put in long hours day after day in messy situations in order to help families and businesses get their lives back in order. We admire your willingness to continually learn and grow in order to improve our services to our customers. We realize that our successes would not be possible without you!

Happy Thanksgiving!

SERVPRO of Northwest Cincinnati

Avoiding the Flu at the Office

11/18/2019 (Permalink)

During flu season, the office is the prime location for the spread of germs. And studies have shown that the quickest way for the virus to spread is when people touch and infect commonly used items and surfaces like doorknobs, desktops, copy machines, and coffee pots! The flu virus can last up to 24 hours on surfaces which makes it easy to spread through human contact.

There are several ways to help protect yourself from the flu:

  • Get a flu shot.
  • Frequently wash your hands.
  • Cover your nose and mouth when coughing or sneezing.
  • Stay home if you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently used items.

Do you know that SERVPRO of Northwest Cincinnati offers professional commercial cleaning services? That’s right! We can help make your commercial space clean and safer with our floor to ceiling professional cleaning services. CLICK HERE to learn more and contact us today to set up an appointment!