Recent Posts

Opportunity for Continuing Education Credits

10/19/2018 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Understanding the Legal Process-Rules of Evidence w/ Tom Ryan, AIC.” This seminar will give an overview of the basic rules of evidence as they are used in the claims handling process. Those in attendance will learn information to help their policyholders understand the investigations required in settling claims. Topics will include claims litigation, the legal system, techniques in processing a claim, basic laws of evidence, and how this evidence is used to protect the client.

This course is for OHIO and KENTUCKY credits and will be held at our Forest Park, Ohio location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on Wednesday, November 7th, 2018 from 8:30am to 3:30pm.

CLICK HERE for more information and to register!

SERVPRO of Northwest Cincinnati Enjoys Giving Back to the Community

10/15/2018 (Permalink)

SERVPRO of Northwest Cincinnati is a locally owned and operated business and our staff values any opportunity to give back to our community. Our employees have graciously given their time serving meals to the hungry, packaging items to help flood and storm victims, participating in 5K walks, collecting donations for homeless shelters, and organizing food and toy drives for the less fortunate. Our tents have been spotted at local golf outings supporting organizations like The Boys and Girls Club of Greater Cincinnati and The Blue Goose Foundation. We have also enjoyed working with our local fire departments at fun events to help bring fire safety awareness to residents of the community. And children in our area have enjoyed the opportunity to explore our Disaster Recovery vehicles at local Touch-A-Truck events. When it comes to local events and helping those in need, our philosophy is that we live and work here too and we always take pleasure in supporting our neighbors!

An Emergency Ready Profile Can Help Protect Your Business

10/8/2018 (Permalink)

Studies show that after experiencing a disaster like a fire, tornado, or flood, many businesses never reopen or if they do survive, will shut down within 2 years following the disaster. As a business owner or manager, pre-planning ensures that emergency resources are available to you when you need them. This is why it is essential to have an emergency response plan and partner in place. Our professionals at SERVPRO of Northwest Cincinnati can help you put an emergency plan in place that will help protect your business from disaster.

With the SERVPRO Emergency Ready Plan, SERVPRO of Northwest Cincinnati becomes an important part of your disaster response plan by meeting with building administrators to collect site-specific information to ensure readiness should disaster strike. This information includes building layout, electrical, equipment and water protocols, etc.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

CLICK HERE to learn more about the SERVPRO Emergency READY Profile!

SERVPRO of Northwest Cincinnati Professionals are Experts in Commercial Restoration

10/2/2018 (Permalink)

The appearance of a commercial property plays a big role in the success or failure of the business. That is why it is so important for business owners to choose wisely when they are looking for a restoration or professional cleaning company to provide service for their commercial property.

Our professional staff at SERVPRO of Northwest Cincinnati has the training and expertise to handle commercial restoration or cleaning projects of any kind and size. We have experience working with facilities in industries such as retail, education, healthcare, food service, and property management. We are available 24 hours a day, 7 days a week to get your business back to business! We understand that it is important to limit the disruptions to your everyday business operations as much as possible and will respond quickly to complete the job. We have extensive training in commercial restoration services that include water damage, fire damage, mold remediation, storm damage, odor removal, and professional cleaning. You can depend on us to get the job done correctly and promptly and get your property back to looking its very best!

CLICK HERE to learn more about our Commercial Services.

Flash Floods and Areas Most At Risk

9/24/2018 (Permalink)

Flash floods are usually caused by excessive rainfall that occurs in a short period of time. They are dangerous because they are powerful, speedy and unpredictable. They can happen with little or no warning at all.

Densely populated areas are at a high risk for flash floods. Buildings, roads and parking lots in the area reduce the amount of rain absorbed by the ground. Sometimes streams that run through cities are routed into storm drains. These drains can become overwhelmed and flash flooding can result.

Areas near rivers are also at risk for flash flooding. If levees along rivers fail, flash flooding can result. In 2005, New Orleans experienced devastating floods during Hurricane Katrina due to the failure of the levees.

Dam failures and rapid runoff from mountains and steep hills can also cause flash flooding. When water is falling faster than the ground can absorb it, a dangerous, flooding condition can result.

No area is really immune to flash flooding. During storms it is important to pay attention to weather watches and warnings and take the necessary precautions. Always listen to forecasters and be prepared with a plan in place just in case a flash flooding situation arises!

And remember, SERVPRO of Northwest Cincinnati is always available for emergency service if you are affected by water or storm damage!

513-541-3200

Why Insurance Agents and Adjusters Choose SERVPRO of Northwest Cincinnati

9/18/2018 (Permalink)

With years of experience in the property restoration industry, we understand that the job of the insurance agent is to keep claim costs down while still providing the best service for the insured and we are well qualified to help!

  • Our first priority is restoring the property as quickly as possible. The customer will appreciate our immediate response and the agent will know that this quick response helps limit the damage and restoration costs.
  • The SERVPRO of Northwest Cincinnati rule is always restore when possible and replace only when necessary. Restoring property is always less costly than replacing.
  • Our staff can provide an itemized loss inventory, complete with pictures of important items.
  • We can provide accurate information quickly because we use an electronic system for each project that provides online access to all job files.
  • Our technicians are thoroughly trained to ensure that customers receive the best service possible.

The job of SERVPRO of Northwest Cincinnati is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.”

Protect Your Family from Home Fires

9/10/2018 (Permalink)

Safe Kids Worldwide is a nonprofit organization that works to keep kids safe. According to safekids.org, home fires account for nearly 90 percent of all fire-related deaths and at least one child dies in a home fire every day.

Safe Kids Worldwide offers many tips to help protect kids and families from home fires and bring awareness to actions that can be taken to prepare for and know how to act in the event of a fire. This alone, will help save lives. First and foremost, working fire alarms are critical to staying safe. Smoke alarms that are working properly should be installed on every level of the home. Efforts should be made to teach kids never to play with matches or lighters. Always store them out of the reach of children. Create and practice an escape plan. In this plan, be sure to include two ways out of every room. Teach the kids how to respond if they hear the fire alarm. Make them aware of the importance of staying low and getting out as quickly as possible.

Following these tips can be very helpful in keeping families safe in the event of a home fire. Being prepared and taking precautions before an actual fire emergency can help families know exactly what to do if they find themselves in a fire emergency situation.

If a fire disaster does occur in your home, always remember…SAFETY FIRST! SERVPRO of Northwest Cincinnati is available 24 hours a day and 7 days a week for fire damage restoration. We are Here to Help!

Happy Labor Day from SERVPRO of Northwest Cincinnati!

9/3/2018 (Permalink)

Today we honor the achievements of the labor movement and the strength of American workers! Some also celebrate Labor Day as the official end of summer, the start of fall, or the final day to wear white. But whatever angle you take for your celebration, we want you to have a safe and happy holiday!

Be sure to practice safety tips with outdoor grilling or fire pits. Keep the grill or open flames a safe distance from anything that can catch fire. And always keep the children and pets away from the hot fire. Have a fire extinguisher available should an accident happen!

If you are traveling somewhere to celebrate, remember no drinking and driving! Keep an emergency supply kit or a first aid kit in your car. And always buckle up!

And don’t forget to follow safety guidelines in the swimming pool! Be aware of the weather conditions, keep an eye on the children, and always swim with a buddy!

Enjoy the holiday and remember we are always available 24 hours a day if you find yourself in need of emergency service!

SERVPRO of Northwest Cincinnati (513) 541-3200

Customer Service is our Top Priority!

8/30/2018 (Permalink)

Being in the field service industry, we understand that our technicians, visiting the home or business property of our customers, are often our company’s first impression to our customers. And we all know that we only get one chance at making a good first impression!

That is why at SERVPRO of Northwest Cincinnati we place very high expectations on our technicians. We want them to take pride in their work, their appearance and the relationships that they build with our customers.

What to Expect from a SERVPRO of Northwest Cincinnati Crew Member

When you contact SERVPRO of Northwest Cincinnati for water, fire or mold restoration services, our technicians will arrive promptly to begin service. They will be dressed professionally in SERVPRO branded gear and will be driving our SERVPRO branded vehicles. They will have open lines of communication, letting you know when to expect them and how long they estimate your project will take to complete. They will clearly explain the restoration process and answer any questions you may have regarding the process. And upon project completion, they will make sure that you are satisfied with the results and ask for any recommendations as to how they can improve their service for future customers. We are always striving to improve!

So when you contact SERVPRO of Northwest Cincinnati, you can relax knowing that great customer service is our top priority! We value our customers and our hope is to always make every impression a great one!

Roofing Scams & How to Avoid Them

8/27/2018 (Permalink)

Due to its critical role of keeping the elements out, the roof of a property is one of its most important components. So when repair is needed, there is no time to waste! Unfortunately, because of this, the roofing industry is very prone to scammers that prey on those that are desperate for roofing work. Understanding the signs of roofing scams and doing a little extra research can help prevent falling victim to a scammer! Here are different types of roofing scams and some helpful tips to avoid them:

Types of Roofing Scams:

  • Recommending Unnecessary Repairs – New roof or just repairs?
  • Inadequate Repair Work – The actual damage is often below the surface and cannot be seen once work is completed.
  • Overcharging
  • Disappearing Down Payment – The roofing company requires a down payment to begin and then never returns to do the work.
  • Fluctuating Bid – The initial bid is low but when work begins unexpected costs or unforeseen problems arise.

Tips to Avoid Roofing Scams:

  • Speak to multiple contractors before hiring one. Be sure to compare recommended repairs, completion times, and costs.
  • Ask friends, neighbors, and family for recommendations.
  • Make sure all estimates and contracts are in writing.
  • Be cautious when providing down payments before work begins or at least before materials are dropped off.
  • Don’t sign until your insurance company has inspected the roof.

If the roof of your property is damaged and needs to be repaired or replaced, act quickly to avoid interior water or mold damage! And if you find water or mold damage, SERVPRO of Northwest Cincinnati is Here to Help!