Recent Posts

Haapy New Year 2021!

12/30/2020 (Permalink)

New Year’s Day often means a fresh start and new resolutions for many. One important resolution, that could actually save lives, is to commit to being better prepared for emergencies.

Having a plan in place in case of disasters like storms, fires or floods can help save lives and the American Red Cross offers a few suggestions to help prepare your family or business in the case of an emergency.

First of all, put together an emergency kit for the home or the office. Suggested items to include in the kit are flashlights, non-perishable food and water, battery powered radio, extra batteries, first-aid items and extra cash.

Secondly, talk with family members or co-workers about what to do in the event of an emergency. Plan what to do if you are separated and choose a meeting place. Practice escaping your home or office twice a year. And don’t forget to include your pets in the plan!

And lastly, learn about the risks most prevalent to your area. For example, are earthquakes, tornadoes or hurricanes common in your area? Find out how to receive information from local officials in the event of an emergency. Learn first aid techniques so that you can respond before help arrives.

So, this year, make emergency preparation a part of your New Year’s resolutions and help protect the ones that you love! Stay safe in 2020! Be prepared!

Happy New Year from SERVPRO

Storm Damage leads to Water Issues

12/30/2020 (Permalink)

When a homeowner is faced with a water damage situation in his home, he often wonders if the carpet and padding can be saved. When SERVPRO of Northwest Cincinnati is called for water restoration services, there are factors that the water technicians consider to help determine if the carpet and padding is salvageable.

Upon arriving to the site, the technicians will identify the category and classification of the water damage to ensure that the property is restored following industry guidelines. The level of contamination of the water helps determine whether or not the carpeting and padding can be saved.

There are three categories or classifications for floodwaters: Category 1, Category 2, and Category 3.

Category 1 is considered to be clean, non-contaminated water. It may come from overflowing tubs, leaky faucets, or broken pipes. In most instances of category 1 floodwater, the carpets and padding can be dried and restored.

Category 2 floodwater is classified as gray water. It is considered dirty water and it may result from malfunctioning washing machines or dishwashers for example. If the carpet has been wet for less than 48 hours, it can sometimes be restored. However, for category 2 floodwater, the padding is usually replaced.

Category 3 floodwater or black water is considered hazardous because it contains dangerous contaminants. Black water can come from instances like sewage backups and toilet overflows. In cases of black water floods, the carpeting and padding should be removed, disposed of and replaced.

The SERVPRO technicians are experts in water restoration. They have the knowledge and expertise to inspect any situation and make professional decisions as to the appropriate restoration process to use.

Storm Damage leads to Water Issues

12/30/2020 (Permalink)

When a homeowner is faced with a water damage situation in his home, he often wonders if the carpet and padding can be saved. When SERVPRO of Northwest Cincinnati is called for water restoration services, there are factors that the water technicians consider to help determine if the carpet and padding is salvageable.

Upon arriving to the site, the technicians will identify the category and classification of the water damage to ensure that the property is restored following industry guidelines. The level of contamination of the water helps determine whether or not the carpeting and padding can be saved.

There are three categories or classifications for floodwaters: Category 1, Category 2, and Category 3.

Category 1 is considered to be clean, non-contaminated water. It may come from overflowing tubs, leaky faucets, or broken pipes. In most instances of category 1 floodwater, the carpets and padding can be dried and restored.

Category 2 floodwater is classified as gray water. It is considered dirty water and it may result from malfunctioning washing machines or dishwashers for example. If the carpet has been wet for less than 48 hours, it can sometimes be restored. However, for category 2 floodwater, the padding is usually replaced.

Category 3 floodwater or black water is considered hazardous because it contains dangerous contaminants. Black water can come from instances like sewage backups and toilet overflows. In cases of black water floods, the carpeting and padding should be removed, disposed of and replaced.

The SERVPRO technicians are experts in water restoration. They have the knowledge and expertise to inspect any situation and make professional decisions as to the appropriate restoration process to use.

Dont neglect furnace maintenance

12/30/2020 (Permalink)

With the cold, winter months among us, now is the time to make sure your home heating system is working properly. Like most things, safe and efficient operation is a function of regular maintenance and check-ups. There are several things you can do to keep your heating system in top working condition.

  1. Clean or replace the filter: A clogged filter causes the furnace to work much harder and deliver less heat!
  2. Make sure blower doors are replaced.
  3. Check the systems belts: Replace any belts that are worn or cracked.
  4. Check and make sure vents in the home are clear.
  5. Ensure that the exhaust flue to the outside of the home is clear.

These are just a few tips to help maintain a home’s furnace system. But regular maintenance and periodic checkups by a licensed heating professional are also beneficial for your furnace to remain efficient. Don’t wait until it is too late and risk having a break down when you need your furnace the most!

Frozen Pipes during cold months

12/30/2020 (Permalink)

Frozen pipes can be a messy and expensive issue. Extremely cold temperatures of the winter months create a substantial risk for burst or frozen pipes. Being prepared and informed may help minimize the risk of frozen pipes and prevent extensive damage and repairs.

The American Red Cross provides several preventative measures to help reduce the chances for freezing pipes:

  • Drain water from swimming pools and sprinkler supply lines.
  • Remove, drain, and store outdoor hoses.
  • Consider insulating exposed water pipes.
  • Open cabinet doors to allow for warmer air to circulate around the pipes.
  • Let cold water drip from the faucet that is served by the exposed pipes.

The American Red Cross also provides suggested steps if frozen pipes are suspected:

  • Keep the faucet open. As the pipes begin to thaw, the running water will help melt the ice.
  • Apply heat to the frozen area of the pipe using a hair dryer, heating pad, etc. until full water pressure is restored.

Following these suggestions can reduce the risk for frozen or bursting pipes and subsequent water damage. However, if you experience a water damage, SERVPRO of Northwest Cincinnati is always here to help!

Electronics during a water damage

11/30/2020 (Permalink)

Have you ever experienced the nightmare of dropping your cell phone in the toilet or the kitchen sink or the swimming pool…watching in dismay as the phone, in what seems like slow motion, tragically plummets to its death?  But why does this mean death for the cell phone? And why, in some cases, does it seem like at first the phone survives, only to have it die a few days after the accident? What exactly happens to electronics when water damage strikes?

Corrosion is the breaking down or destruction of a material, especially a metal, through a chemical reaction. The most common form of corrosion is rusting, which occurs when iron combines with oxygen and water. The corrosion process can begin in just a couple of hours after the incident or it can take a few days to set in, giving you the false sense that your device miraculously survived the submersion. Humidity levels, the severity of the water damage, and how long the device was under water can all affect how fast corrosion occurs.

Cleaning the corrosion on a damaged electronic device should be done with caution. And in most cases, it’s probably best to leave it for the professionals. But if you decide to attempt the cleanup yourself, hzo.com suggests several helpful tips:

  • Always remove any batteries or power connectors first. This not only prevents harm to you, but also prevents any short-circuiting to the device. By doing this, you will also be exposing extra connectors that may already have corroded, so exercise caution.
  • Look for any white or green “crusty” areas on the device, especially on the battery connectors, charging ports, SIM card connectors, or any other major metal connectors on the device.
  • Use cotton swabs and a cleaning solution such as isopropyl alcohol, baking soda and water, or even vinegar to clean corrosion. Gently apply the solution to the affected area and wipe back and forth until the corrosion is removed. If necessary, leave some of the solution on the corroded area and wipe it off later.
  • Dry your device with a soft cloth or a hair dryer on a cool setting- do not use heat to dry out your device. Make sure your device is dried extremely well before attempting to replace the battery and turn the device on. Any water left in the device could cause additional water damage.

When your home is affected by a water damage situation, many times your larger electronics, like TVs and computers, are damaged as well. The corrosion process occurs with these items in the same way as with your cell phone. The SERVPRO of Northwest Cincinnati water technicians understand that the key to restoring electronics is to take prompt action to prevent further damage. Our technicians will coordinate the restoration of your electronics and ensure that they will be cleaned and inspected by a qualified electronics technician.

Green means commercial clean

11/30/2020 (Permalink)

SERVPRO of Northwest Cincinnati is proud to be a part of the EPA’s Design for Environment (EPA/DFE) initiative! This initiative is designed to encourage the use of environmentally friendly or “Green” Cleaning products for all cleaning tasks, thus making our environment a safer place to live!

The SERVPRO of Northwest Cincinnati cleaning technicians use a Green Clean product for carpet and upholstery cleaning, all surface cleaning and window cleaning. The Carpet and Upholstery cleaner is a “one product does all” cleaner. The All-Surface cleaner is designed for any surface that can be wiped or mopped such as walls, ceilings, countertops, floors, etc. And the Window Cleaner is an environmentally friendly alternative to traditional glass cleaner. These cleaning products are all safe and non-toxic.

SERVPRO of Northwest Cincinnati understands the potential harm to the environment that harsh cleaning chemicals can cause. We are always looking for ways to reduce these effects and improve our cleaning processes for the betterment of the environment!

Christmas Trees and mold

11/30/2020 (Permalink)

When decorating for the holidays, most people do not consider that their live Christmas tree could be a source of mold in their home. Mold thrives in moist environments. Live Christmas trees are usually cut far in advance of the Christmas holiday and then stored in a moist environment in order to keep them fresh. And once the tree is brought into the home, it is placed in a container of stagnant water. This container of water in addition to the moist tree trunk is the perfect condition to encourage mold growth.

According to webmd.com, a study was done measuring the relationship between mold growth on live Christmas trees and poor indoor air quality. Mold count measurements were taken daily for a two week period and showed that mold levels escalated as time progressed.

Unfortunately, mold spores can be difficult to destroy and the best way to reduce the problem is to take preventative measures. An artificial Christmas tree might be a better option. They do not harbor moisture and are even less expensive in the long run. But if a live Christmas tree is a must, shake as much debris as possible out of the tree before bringing it into the home and then only keep it in the home for a few days.

SERVPRO of Northwest Cincinnati provides professional mold remediation if you find an issue in your home. Our goal is to provide excellent customer service and we are available 24 hours a day...even on holidays!

Have a very happy holiday season!

SERVPRO assists with Storm Damage

11/30/2020 (Permalink)

Did you know that SERVPRO of Northwest Cincinnati offers emergency service 24 hours a day, 7 days a week? Fire, water, and storm damage doesn’t always strike during regular business hours. And often, at the most inconvenient times, homeowners find themselves in need of immediate service to secure their property after an emergency event.

SERVPRO of Northwest Cincinnati can provide temporary protective measures to prevent additional damage to the property after a disaster. Examples of these services include board ups, roof tarps, tree removal, temporary fencing and portable power. If after a fire or flood, the contents of a property need to be removed from the affected property during the restoration process, SERVPRO of Northwest Cincinnati can pack the contents and move them to our temporary warehouse location until the restoration process is complete. And once restoration is complete, the contents are then returned to the homeowners.

SERVPRO is Here to Help

11/30/2020 (Permalink)

Did you know that SERVPRO offers emergency service 24 hours a day, 7 days a week? Fire, water, and storm damage doesn’t always strike during regular business hours. And often, at the most inconvenient times, homeowners find themselves in need of immediate service to secure their property after an emergency event.

SERVPRO  can provide temporary protective measures to prevent additional damage to the property after a disaster. Examples of these services include board ups, roof tarps, tree removal, temporary fencing and portable power. If after a fire or flood, the contents of a property need to be removed from the affected property during the restoration process, SERVPRO can pack the contents and move them to our temporary warehouse location until the restoration process is complete. And once restoration is complete, the contents are then returned to the homeowners.