Recent Commercial Posts

Is Your Commercial Property Prepared For A Power Outage?

6/25/2021 (Permalink)

Squirrel on a wire 70% of commercial properties will experience power outages each year.

Squirrels, their twitchy little tails are cute, but; did you know that they account for more than 1,000 power outages per year? According to Duke Energy, storms and falling trees accounted for the majority of power outages in 2016. Because they chew on the wires squirrels, and other small animals weren’t far behind. To prevent revenue loss during a power outage due to weather or small critters, follow these steps.

What To Do During A Power Outage:

For your safety during a power outage, it’s important to have a plan of action.

  1. Make sure your employees can locate the meter and electric service room.
  2. Make sure there are emergency lights in the meter room.
  3. Have flashlights available.
  4. Turn everything off
  5. Use your cell phone to find out if the outage is limited to your building or if other locations in your area are affected.
  6. When electricity is restored, only turn on essential equipment. Then slowly start turning stuff back on after 20-30 mins.

It would behoove business owners to consider investing in backup generators. This can give your commercial property temporary power until the electric company gets it back up and running. SERVPRO will also need it to run equipment should you have a water intrusion during a storm. 

SERVPRO Helps You Get Prepared

2/10/2021 (Permalink)

Phones Photo by Alex Andrews from Pexels Keeping your commercial property prepared

When disaster strikes your home or commercial property we know that the last thing you want to do is answer a million questions. Unfortunately, to be as prepared as possible the questions we need to ask are a necessary evil to best serve you. So you know exactly what information we’ll need from you, our office has come up with a list of the most prudent information we’ll need about your company and what damages have been done so far.

Here’s What We’ll Ask

  1. What is your name and your position with the company?
  2. Will you be our main point of contact throughout the duration of the work?
    1. If not, what is their name and number?
  3. What is the Legal name of your company?
  4. What is the loss address?
  5. What is the best phone number to get a hold of you?
  6. What is your email address?
  7. What is the billing address?
  8. Who is the billing point of contact?
  9. Will this be an insurance claim?
  10. If yes, Who is your provider
    1. What is your claim number?
  11. If no, does your company work on invoices? 
    1. Do you need an estimate before we begin?
  12. What is the cause of the damage?
  13. What areas are affected?
    1. We’ll need to know:
      1. The number of rooms
      2. The approximate square footage
  14. What materials are affected
    1. Examples
      1. Was the flooring affected? If so what kind of flooring do you have?
      2. Were the walls affected? Do you have plaster or drywall?
      3. Do you have baseboards?
      4. What office equipment has been affected?

Be Prepared

If you don’t have all of this information don’t worry. We can proceed without some of it. The most important information we need upfront is the loss address, our point of contact, what kind of loss we’re dealing with, and approximately how big the area is. All the other information can wait for a time that is less hectic.

Statistically speaking 50% of companies are forced to shut their doors after a catastrophic event. We want you to succeed. Beat the statistic and set up an Emergency Response Plan (ERP) with SERVPRO of Northwest Cincinnati. Before disaster strikes, fill out this form with all of the important information that we’ll need to get you started. Then reach out to one of our Commercial Account & Marketing Managers to schedule a free consultation. 

Commercial Covid 19 and Flu Prevention Tips

1/18/2021 (Permalink)

During the Covid 19 pandemic and flu season, the office is the prime location for the spread of germs. And studies have shown that the quickest way for the virus to spread is when people touch and infect commonly used items and surfaces like doorknobs, desktops, copy machines, and coffee pots! The flu virus can last up to 24 hours on surfaces which makes it easy to spread through human contact.

There are several ways to help protect yourself from the flu:

  • Get a flu shot.
  • Frequently wash your hands.
  • Cover your nose and mouth when coughing or sneezing.
  • Stay home if you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently used items.
  • Call SERVPRO for a free estimate for positive and preventive Covid 19 cleaning.

Do you know that SERVPRO offers professional commercial cleaning services? That’s right! We can help make your commercial space clean and safer with our floor to ceiling professional cleaning services. CLICK HERE to learn more and contact us today to set up an appointment!

Green means commercial clean

11/30/2020 (Permalink)

SERVPRO of Northwest Cincinnati is proud to be a part of the EPA’s Design for Environment (EPA/DFE) initiative! This initiative is designed to encourage the use of environmentally friendly or “Green” Cleaning products for all cleaning tasks, thus making our environment a safer place to live!

The SERVPRO of Northwest Cincinnati cleaning technicians use a Green Clean product for carpet and upholstery cleaning, all surface cleaning and window cleaning. The Carpet and Upholstery cleaner is a “one product does all” cleaner. The All-Surface cleaner is designed for any surface that can be wiped or mopped such as walls, ceilings, countertops, floors, etc. And the Window Cleaner is an environmentally friendly alternative to traditional glass cleaner. These cleaning products are all safe and non-toxic.

SERVPRO of Northwest Cincinnati understands the potential harm to the environment that harsh cleaning chemicals can cause. We are always looking for ways to reduce these effects and improve our cleaning processes for the betterment of the environment!

Christmas Trees and mold

11/30/2020 (Permalink)

When decorating for the holidays, most people do not consider that their live Christmas tree could be a source of mold in their home. Mold thrives in moist environments. Live Christmas trees are usually cut far in advance of the Christmas holiday and then stored in a moist environment in order to keep them fresh. And once the tree is brought into the home, it is placed in a container of stagnant water. This container of water in addition to the moist tree trunk is the perfect condition to encourage mold growth.

According to webmd.com, a study was done measuring the relationship between mold growth on live Christmas trees and poor indoor air quality. Mold count measurements were taken daily for a two week period and showed that mold levels escalated as time progressed.

Unfortunately, mold spores can be difficult to destroy and the best way to reduce the problem is to take preventative measures. An artificial Christmas tree might be a better option. They do not harbor moisture and are even less expensive in the long run. But if a live Christmas tree is a must, shake as much debris as possible out of the tree before bringing it into the home and then only keep it in the home for a few days.

SERVPRO of Northwest Cincinnati provides professional mold remediation if you find an issue in your home. Our goal is to provide excellent customer service and we are available 24 hours a day...even on holidays!

Have a very happy holiday season!

Safety tips at the office

10/21/2020 (Permalink)

Accidents often happen at the office that could be prevented with just a little common sense! Slips and falls frequently cause injury at the office and a little thought and care could help prevent this.

For example:

  • Before sitting down at your desk, check behind you to make sure your chair hasn’t rolled away!
  • If you are carrying something, don’t stack things up so high that you can’t see directly in front of you!
  • Proceed with caution if the floor is wet or slippery!
  • Don’t read or text while walking!
  • Hold the handrail when using stairs!
  • When carrying larger items like boxes, use the elevator!
  • Close desk and file drawers before walking away to avoid tripping over them!
  • Wipe up spills or wet floors in order to prevent slipping!
  • Keep floors and aisles clear of electrical cords.

While it may seem easy to follow these tips, often times a hectic day at work can lead to rushing or just overlooking the small things that can be dangerous! Just slowing down a little bit to ensure safety can definitely save time in the future!

Importance of Air quality

10/21/2020 (Permalink)

Over time, HVAC systems can get dirty and then potentially circulate dust, pollen, mold, or other contaminants throughout a home or business. This risk for poor air quality makes it important to have the HVAC system routinely inspected and maintained.

The SERVPRO professionals can inspect HVAC systems and make recommendations about the best way to address air quality concerns. Maintaining the HVAC system not only provides cleaner air to breathe, but it saves money by allowing the system to run more efficiently. It can also help eliminate odors as well as reduce the potential for mold growth.

Make it a priority to have your HVAC system and ductwork routinely inspected.

Commercial Fire Loss

8/25/2020 (Permalink)

WHAT IF YOUR BUSINESS SUFFERS A FIRE LOSS?

According to the U.S. Fire Administration – Federal Emergency Management Agency, from 2017 to 2019, fire departments responded to about 86,500 nonresidential building fires in the United States. These fires resulted in $2.6 billion in property losses which accounted for 22 percent of the total dollar loss from all fires (residential and nonresidential).  Because nonresidential fires include commercial properties, these fires can lead to a significant economic impact on communities due to lost jobs and closed businesses.

Fire damage can be devastating for a business property. In addition to the fire and smoke damage, water damage can also occur due to the efforts of firefighters and sprinkler systems.  Many times, after suffering a fire loss, businesses are forced to temporarily shut down. And in some instances, the damage is so devastating that the business in unable to recover and closes permanently. Commercial restoration presents different challenges. SERVPRO has the training and expertise in both commercial fire and commercial water restoration and understands that every hour spent restoring a business to pre-fire condition is an hour of lost revenue and productivity. We offer 24 hour emergency service to businesses and communities. We respond quickly to mitigate the damage and manage the project through to completion in order to get the business back up and running as quickly as possible.

So if your business experiences a fire loss emergency, call SERVPRO for immediate response. We are a trusted leader in the fire and water restoration industry and we will work tirelessly to get you back to business.

Commercial Ready Plans

6/18/2020 (Permalink)

Different types of disasters and emergencies happen throughout the year in homes, businesses and communities. And SERVPRO of Northwest Cincinnati likes to remind everyone to take steps to be better prepared for them.

There are many ways individuals can prepare for an emergency or disaster event including installing smoke alarms, taking first-aid classes and practicing fire escape plans.

But what can businesses do?

Studies show that after experiencing a disaster, many businesses are forced to close. Pre-planning can help ensure that emergency resources are readily available, minimizing business interruption and increasing the chance for survival.

SERVPRO of Northwest Cincinnati is pleased to offer the SERVPRO Emergency Ready Program. With this program, at NO COST, an Emergency Ready Profile is developed specific to your business and an immediate plan of action is put in place. In the event of a disaster, this plan is the key to timely mitigation and can be the difference between surviving a disaster or completely shutting down.

Maintain HVAC System to Limit Risk of Poor Air Quality

1/27/2020 (Permalink)

Over time, HVAC systems can get dirty and then potentially circulate dust, pollen, mold, or other contaminants throughout a home or business. This risk for poor air quality makes it important to have the HVAC system routinely inspected and maintained.

The SERVPRO of Northwest Cincinnati professionals can inspect HVAC systems and make recommendations about the best way to address air quality concerns. Maintaining the HVAC system not only provides cleaner air to breathe, but it saves money by allowing the system to run more efficiently. It can also help eliminate odors as well as reduce the potential for mold growth.

Make it a priority to have your HVAC system and ductwork routinely inspected. Call us at 513-541-3200 or CLICK HERE to learn more about how SERVPRO of Northwest Cincinnati can help!

Happy Thanksgiving from SERVPRO of Northwest Cincinnati

11/27/2019 (Permalink)

We would like to take this time to express our appreciation to our valued customers as well as our talented and dedicated employees.

To our customers…We understand that when you reach out to us for help, most of the time it is when you are experiencing difficult and stressful times. We are truly grateful for the trust and confidence that you place in us to help you through these times and return your life to normal. Homeowners, business owners, agents, and adjusters…we are thankful for your trust in us to handle the job right!

To our employees…We greatly appreciate your hard work and commitment. Whether you are in the office or out in the field as a water or fire technician, we are grateful that you are willing to put in long hours day after day in messy situations in order to help families and businesses get their lives back in order. We admire your willingness to continually learn and grow in order to improve our services to our customers. We realize that our successes would not be possible without you!

Happy Thanksgiving!

SERVPRO of Northwest Cincinnati

Avoiding the Flu at the Office

11/18/2019 (Permalink)

During flu season, the office is the prime location for the spread of germs. And studies have shown that the quickest way for the virus to spread is when people touch and infect commonly used items and surfaces like doorknobs, desktops, copy machines, and coffee pots! The flu virus can last up to 24 hours on surfaces which makes it easy to spread through human contact.

There are several ways to help protect yourself from the flu:

  • Get a flu shot.
  • Frequently wash your hands.
  • Cover your nose and mouth when coughing or sneezing.
  • Stay home if you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently used items.

Do you know that SERVPRO of Northwest Cincinnati offers professional commercial cleaning services? That’s right! We can help make your commercial space clean and safer with our floor to ceiling professional cleaning services. CLICK HERE to learn more and contact us today to set up an appointment!

Tips for Safety at the Office

10/21/2019 (Permalink)

Accidents often happen at the office that could be prevented with just a little common sense! Slips and falls frequently cause injury at the office and a little thought and care could help prevent this.

For example:

  • Before sitting down at your desk, check behind you to make sure your chair hasn’t rolled away!
  • If you are carrying something, don’t stack things up so high that you can’t see directly in front of you!
  • Proceed with caution if the floor is wet or slippery!
  • Don’t read or text while walking!
  • Hold the handrail when using stairs!
  • When carrying larger items like boxes, use the elevator!
  • Close desk and file drawers before walking away to avoid tripping over them!
  • Wipe up spills or wet floors in order to prevent slipping!
  • Keep floors and aisles clear of electrical cords.

While it may seem easy to follow these tips, often times a hectic day at work can lead to rushing or just overlooking the small things that can be dangerous! Just slowing down a little bit to ensure safety can definitely save time in the future!

Green Means Clean!

10/7/2019 (Permalink)

SERVPRO of Northwest Cincinnati is proud to be a part of the EPA’s Design for Environment (EPA/DFE) initiative! This initiative is designed to encourage the use of environmentally friendly or “Green” Cleaning products for all cleaning tasks, thus making our environment a safer place to live!

The SERVPRO of Northwest Cincinnati cleaning technicians use a Green Clean product for carpet and upholstery cleaning, all surface cleaning and window cleaning. The Carpet and Upholstery cleaner is a “one product does all” cleaner. The All-Surface cleaner is designed for any surface that can be wiped or mopped such as walls, ceilings, countertops, floors, etc. And the Window Cleaner is an environmentally friendly alternative to traditional glass cleaner. These cleaning products are all safe and non-toxic.

SERVPRO of Northwest Cincinnati understands the potential harm to the environment that harsh cleaning chemicals can cause. We are always looking for ways to reduce these effects and improve our cleaning processes for the betterment of the environment!

Helping Our Community

7/29/2019 (Permalink)

SERVPRO of Northwest Cincinnati proudly supports The Greater Cincinnati Police Athletic Association.  

This organization is made up of retired and active Cincinnati Area Police Officers who organize and conduct charity and civic programs in the community. Their goal is to help those in need of food and clothing and additionally, help needy youth sports teams with sponsorships and uniforms. 

A few of the programs made possible by The Greater Cincinnati Police Athletic Association include: 

  • Shop with a Police Officer- enables needy children to purchase Christmas gifts.  
  • School Clothes for Needy Children - provides needy children with back to school clothes.
  • Easter Food Baskets – distributed to churches and needy families.
  • Day at the Zoo - allows under-privileged children to enjoy a day at the zoo.
  • Sports Sponsorships & Reds Tickets - supplies needy youth sports teams with uniforms and groups of needy children the opportunity to attend a Reds game.
  • Drug & Alcohol Prevention Magazine – printing magazine for distribution to schools to educate kids and parents on dangers of drug and alcohol use and preventative strategies.

Many charities in the community benefit from the efforts of The Greater Cincinnati Police Athletic Association.  SERVPRO Northwest Cincinnati is thrilled to support such a great organization to help the less fortunate children of our community.

Look for Signs of SERVPRO on the Golf Course!

4/8/2019 (Permalink)

Did you know that SERVPRO is a sponsor of the PGA Tour? We are very proud to be designated as the official cleanup and restoration company of both the PGA Tour and the Champions Tour! We are excited that for the upcoming 2019 schedule, SERVPRO will have brand presence at the following events:

  • Farmers Insurance Open, January 24-27 San Diego, CA
  • Chubb Classic February 11-17 Naples, FL
  • THE PLAYERS Championship March 14-17 Ponte Vedra Beach, FL
  • Valero Texas Open April 4-7 San Antonio, TX
  • ShopRite LPGA Classic June 3-9 Galloway, NJ
  • American Family Insurance Championship June 15-23 Madison, WI
  • Wyndham Championship August 1-4 Greensboro, NC
  • THE NORTHERN TRUST August 8-11 Jersey City, NJ
  • PURE Insurance Championship September 24-29 Pebble Beach, CA
  • The RSM Classic November 15-18 Sea Island, GA

So, for all the golf lovers either attending or tuning in to these great events, be sure to look for signs of SERVPRO!

Happy New Year from SERVPRO of Northwest Cincinnati!

12/31/2018 (Permalink)

Ringing in the New Year means new resolutions for many, such as living healthier lives, dropping bad habits or developing better organizational skills. Our goal at SERVPRO of Northwest Cincinnati is to have a team of quality people that will always provide excellent customer service to help our clients in their times of need. Our New Year’s resolution is to be committed to continuing to improve on the services we provide. We strive for 100% customer satisfaction. We know that by staying up to date on the latest techniques, equipment and resources, we will be ready for whatever happens. With open minds and continued training we will become even more efficient at making it “Like it never even happened.”

Happy New Year from SERVPRO of Northwest Cincinnati! We hope 2019 brings success, happiness, and prosperity!

Christmas Trees & Mold - Did you know...?

12/17/2018 (Permalink)

When decorating for the holidays, most people do not consider that their live Christmas tree could be a source of mold in their home. Mold thrives in moist environments. Live Christmas trees are usually cut far in advance of the Christmas holiday and then stored in a moist environment in order to keep them fresh. And once the tree is brought into the home, it is placed in a container of stagnant water. This container of water in addition to the moist tree trunk is the perfect condition to encourage mold growth.

According to webmd.com, a study was done measuring the relationship between mold growth on live Christmas trees and poor indoor air quality. Mold count measurements were taken daily for a two week period and showed that mold levels escalated as time progressed.

Unfortunately, mold spores can be difficult to destroy and the best way to reduce the problem is to take preventative measures. An artificial Christmas tree might be a better option. They do not harbor moisture and are even less expensive in the long run. But if a live Christmas tree is a must, shake as much debris as possible out of the tree before bringing it into the home and then only keep it in the home for a few days.

SERVPRO of Northwest Cincinnati provides professional mold remediation if you find an issue in your home. Our goal is to provide excellent customer service and we are available 24 hours a day...even on holidays!

Have a very happy holiday season!

Happy Thanksgiving from all of us at SERVPRO of Northwest Cincinnati!

11/22/2018 (Permalink)

On this Thanksgiving Day, we would like to say a special “Thank you” to our valued customers as well as our dedicated employees! Most times, when our customers reach out to us for help, they are experiencing difficult times in their lives. We appreciate the trust and confidence that they place in us to help them through and return their lives to normal. Homeowners, business owners, agents and adjusters…we appreciate your trust in us to handle the job right!

Additionally, we are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts and we realize that our successes would not be possible without their hard work and dedication.

Happy Thanksgiving!

Sprinkler Systems in Commercial Buildings Can Improve Fire Safety

11/19/2018 (Permalink)

Fire is a major concern for business owners. Commercial fires can lead to injury or death of employees, damaged merchandise and equipment, lost records, and quite possibly, the permanent closure of the business.

Sprinkler systems in commercial building are one factor that improves fire safety in the workplace. Commercial buildings of all kinds should be equipped with a sprinkler system.

But how does a business owner know the sprinkler system requirements for his building? Fireline.com conveniently outlines sprinkler system requirements on their website.

According to the website, here are some of the requirements of the National Fire Protection Association for commercial sprinkler systems:

  • Buildings more than 55 feet high must have sprinkler systems.
  • Any new building with a fire area of more than 5000 square feet must have sprinklers.
  • Fire pumps should be installed to increase the amount of pressure in a single sprinkler system.
  • Fire pumps should be housed in a separate building whenever possible.
  • Water supply control valves should be accessible for easy operation.

There is never a convenient time for a fire disaster to strike a business. But SERVPRO of Northwest Cincinnati understands that in the unfortunate event of a fire, it is important to provide excellent service while minimizing the disruption to the daily operations of the business. We are always here to help in the event of a commercial fire. CLICK HERE to learn more about our expert commercial restoration services. Keep your business safe!

Happy Labor Day from SERVPRO of Northwest Cincinnati!

9/3/2018 (Permalink)

Today we honor the achievements of the labor movement and the strength of American workers! Some also celebrate Labor Day as the official end of summer, the start of fall, or the final day to wear white. But whatever angle you take for your celebration, we want you to have a safe and happy holiday!

Be sure to practice safety tips with outdoor grilling or fire pits. Keep the grill or open flames a safe distance from anything that can catch fire. And always keep the children and pets away from the hot fire. Have a fire extinguisher available should an accident happen!

If you are traveling somewhere to celebrate, remember no drinking and driving! Keep an emergency supply kit or a first aid kit in your car. And always buckle up!

And don’t forget to follow safety guidelines in the swimming pool! Be aware of the weather conditions, keep an eye on the children, and always swim with a buddy!

Enjoy the holiday and remember we are always available 24 hours a day if you find yourself in need of emergency service!

SERVPRO of Northwest Cincinnati (513) 541-3200

Back-To-School Lessons About SERVPRO

8/6/2018 (Permalink)

August has arrived and with August comes back-to-school time! In the spirit of the back-to-school season, we thought this would be a great time to present the ABC’s of SERVPRO and the restoration industry! Why leave the learning just for the kids?! How many of these facts did you already know?

A - Air: SERVPRO of Northwest Cincinnati inspects heating, ventilation and air conditioning units (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

B – Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Northwest Cincinnati is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

C - Commercial Services: Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Northwest Cincinnati has the resources and expertise to give you excellent results while minimizing the disruption to your clients.

D - Disaster Recovery: The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you.

E – Equipment: In the event of water damage, expert knowledge and state of the art equipment are paramount for effective drying and restoration. Trained SERVPRO of Northwest Cincinnati professionals use exceptional equipment and expertise to first create an environment favorable for drying and then to extract and eliminate moisture from the structure.

F - Fire Damage: SERVPRO of Northwest Cincinnati has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

G – Guidelines: As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry.

H - Highly Trained: In addition to training at the regional level, SERVPRO developed the National Training Center to teach restoration and mitigation skills to Franchise Owners, employees, and insurance industry employees.

I - Insurance Services: SERVPRO strives to maximize the satisfaction of insurance companies and customers by developing and managing business-to-business relationships within the insurance industry.

J – Job: No job is too large for SERVPRO to handle. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

K – Knowledge: SERVPRO professionals are equipped with the knowledge to restore your property. SERVPRO Franchise Professionals are highly trained in property damage restoration, from initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certification.

L – Local: SERVPRO of Northwest Cincinnati is a locally owned and operated business. We live and work in this community too, so we are close by and ready to respond immediately when you need cleaning or restoration services. 

M – Mold: Any home or commercial property can quickly become infested with mold if a source of water is present. And mold can spread throughout a property in as little as 48 hours. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

N - National Network: SERVPRO of Northwest Cincinnati is part of a national network of over 1,650 Franchises, which allows us to respond quicker with more resources. 

O - Odor Removal: As experts in deodorization, SERVPRO of Northwest Cincinnati Professionals are trained to identify and eliminate offensive odors.

P - Property Restoration: Restoring property is the first priority of SERVPRO of Northwest Cincinnati. Customers appreciate the immediate response and should know that everything is being done to limit the damage.

Q - Quick Response: In many cleaning and restoration situations, immediate action is needed. SERVPRO of Northwest Cincinnati provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

R - Restore First: SERVPRO of Northwest Cincinnati Professionals clean and restore property using specialized equipment and cleaning techniques. Their “restore first” mentality reduces interruption and gets customers back to their life.

S - Storm Damage: Storms occur with little warning and can be devastating. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

T – Trusted: SERVPRO is a Trusted Leader in the industry with over 1,650 Franchises.

U - Upholstery Cleaning: Upholstery and carpet materials vary dramatically. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

V – Vandalism: SERVPRO of Northwest Cincinnati will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.

W – Water Removal: Professionals at SERVPRO of Northwest Cincinnati are water removal and cleanup specialists and are ready to help when flooding or water leaks cause water damage. Crews quickly dry the property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure the property is dry and the job is done right.

X – eXtraction: Water extraction removes the majority of the water from the home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time which helps to prevent mold and secondary water damage.

Y - Your Peace of Mind: The goal of SERVPRO of Northwest Cincinnati is to restore both the customer’s property and their peace of mind through timely mitigation.

Z – oZone: SERVPRO of Northwest Cincinnati uses commercial grade ozone machines to eliminate odors in spaces. Ozone machines efficiently and effectively break down organic matter, killing the odor at its source.

Stress Balls or Fidget Spinners? How Do You Relieve Stress At The Office?

4/23/2018 (Permalink)

A fidget spinner is a small gadget with ball-bearings that the user can rotate or spin between his finger and thumb. They are being marketed as the modern version of the stress ball, used to relieve anxiety and promote productivity.

How Are They Believed To Work?

Some believe that using the fidget spinner occupies parts of the brain that otherwise would distract the rest of the brain with random thoughts interfering with decision making and productivity. Others believe that body movements are actually part of the thinking process much like doodling or tapping a pen.

The Must-Have Office Toy

According to Forbes, fidget spinners were the must-have office toy of 2017. So for you or that co-worker or cubicle neighbor that constantly pen-clicks, desk-drums or nail bites, maybe pitch the stress ball and try upgrading to a fidget spinner!

What Do You Think? Would a fidget spinner increase productivity at your office?

Celebrating Martin Luther King, Jr.

1/16/2018 (Permalink)

Martin Luther King, Jr. was an influential civil rights leader who believed in the power of words and peaceful demonstrations to portray his ideas and beliefs. Each year, on the third Monday of January, we celebrate his life and achievements. While the message of Martin Luther King was mainly about equality and civil rights, there is so much more that can be taken from his examples. He believed very strongly in what he preached, but he never resorted to violence in order to portray his messages. As a matter of fact, he strongly discouraged any forms of violent protesting. Instead, he promoted peace and love for all mankind, using powerful speeches to portray his ideas. In the difficult times that our country has been experiencing lately, this may be one of the most important lessons that we can learn from Martin Luther King. Whatever our cause may be, violence is never the best way to get the support and results we desire. So today let’s remember the words of Martin Luther King, “Nonviolence is the answer to the crucial political and moral questions of our time; the need for mankind to overcome oppression and violence without resorting to oppression and violence. Mankind must evolve for all human conflict a method which rejects revenge, aggression, and retaliation. The foundation of such a method is love.” These words definitely stand the test of time.

'Tis the Season to Give

12/18/2017 (Permalink)

The holiday season means time spent with family, enjoying meals together, exchanging gifts, and other family traditions. But the holiday season is also the perfect time to remember the less fortunate and incorporate giving back into your family holiday traditions.

There are many creative ways to give back. And not all acts necessarily involve a large monetary commitment. Here are several great suggestions:

  • Leave a note of cheer on someone’s windshield.
  • Give a complement each day leading up to the holiday.
  • Pay for the order of the person behind you in the drive-thru line.
  • Bake cookies and bring them to a nursing home or the fire department.
  • Offer time at a local animal shelter to walk dogs or simply spend time with them.
  • Purchase a few $5 or $10 gift cards and give them to those that you interact with often like the mailman or a cashier.
  • Anonymously pay someone’s layaway.
  • Donate the spare change in your car to the Salvation Army on your way into the store.

Even the smallest acts of kindness can have an impact. They can brighten the recipient’s day as well as your own and anyone who witnesses the act. They can have a ripple effect, inspiring others to give as well. These are just a few ideas of ways to spread kindness and joy to others during the holiday season. What can you add to this list?

SERVPRO of Northwest Cincinnati wishes you a joyous holiday season of giving!

Common Holiday Hazards for Pets

12/11/2017 (Permalink)

The holidays can be a wonderful time of year…Time spent with family and friends, enjoying festive parties, food, decorations and gifts. But an emergency trip to the vet with a sick pet is a sure way to put a damper on your holiday celebrations. According to realsimple.com, there are several common holiday items that can be harmful to your pets.

6 Holiday Hazards to Pets:

  1. Turkey Bones: Resist those cute, pleading eyes! Turkey bones can splinter and puncture internal organs!
  2. Sugar-Free Baked Goods: Artificial sweeteners can cause the blood pressure of animals to drop to dangerously low levels!
  3. Chocolate: Chocolate is very dangerous to dogs and can cause agitation, intestinal issues, high heart rate, seizures and even death.
  4. Holiday Plants: Mistletoe and holly can be toxic if ingested by animals.
  5. Tinsel and Ribbons: If swallowed, these can cause intestinal obstruction.
  6. Hustle and Bustle: Pets feel anxiety too! Constant visitors and activity can be confusing and stressful for your pet. Provide a quiet space for your pet to relax if showing signs of anxiety.

So when enjoying your holiday celebrations this season, be sure to keep in mind the safety of your four legged friends! Take precautions and protect your pet from unnecessary holiday hazards! Happy Holidays from SERVPRO of Northwest Cincinnati!

Prepare for the Hustle and Bustle of Holiday Shopping

11/27/2017 (Permalink)

Now that Thanksgiving is behind us, the holiday shopping season has kicked off in full force with Black Friday shoppers racing to get the best deals of the season. For many of us, the holiday shopping season is a time of stress and anxiety. How can I possibly stay within my budget and wow everyone with gifts on Christmas morning? Realsimple.com has provided a list of shopping survival tricks to help anxious shoppers get through the holiday season.

  • Make a List: Yes, make a list and check it twice! Write down everyone you plan to buy for, including those that you will want to give holiday tips (mail carrier, hair stylist, etc.) Include gift ideas and the maximum amount you are willing to spend. This will help with managing your budget.
  • Start Early: Don’t wait until after Thanksgiving to begin your shopping. Keep an open “Christmas gift buying mind” all year long. You just might happen upon the perfect Christmas gift for dad in July!
  • Research Online: Research brands or models for particular items online before buying. Read online reviews and feedback for just about anything you are considering. Check price comparison sites to find the best deals available on items you wish to purchase.
  • Brave the Black Friday Crowds: The day after Thanksgiving is truly a day for good shopping deals. If you are willing to fight the crowds, you may save some money on Black Friday.
  • Take Advantage of Cyber Monday: Cyber Monday is the Monday after Black Friday and is the biggest online shopping day of the season. Most retailers participate by offering discounts on this day so if you have online shopping to do, be sure to check out Cyber Monday.
  • Get No Cost Holiday Shipping: Look for Free Shipping deals whenever possible when shopping online for holiday gifts.

This season take the stress out of your holiday shopping. Consider these tips in order to lessen your holiday gift spending and still provide the perfect gifts for your family and friends! Happy Holidays from SERVPRO of Northwest Cincinnati!

Holiday Travel Tips to Lessen the Stress

11/20/2017 (Permalink)

If you are traveling during the upcoming holiday season, don’t let the stress of the hustle and bustle get you down. Realize ahead of time that there are millions of others that are also traveling and take steps to help cope with the situations that may arise due to the busy holiday traveling season. Travelchannel.com has provided the following tips to help you survive and calmly get to your destination.

HOLIDAY TRAVEL TIPS

  • Do Your Research: Plan alternative routes when traffic gets overwhelming. Maybe there is a more scenic route that might take a little longer but has less traffic. When flying, be sure to check the airline’s restrictions ahead of time. Know the fees for carry-on luggage and checked bags.
  • Stay Connected: Load your smartphone with all the latest travel apps before leaving home. There are apps to provide updates on flights, airport lines, cheapest gas, cleanest bathrooms, etc. You name it and there’s probably an app for that!
  • Pack Light: If possible, avoid checking bags at the airport altogether.
  • Pack Earplugs: The best way to escape stressful surroundings is to escape to a quiet place. Pack earplugs to turn down the crying babies, loud music, or loud talker sitting in the next aisle!
  • Pack Snacks & Drinks: It’s more difficult to remain calm and make good decisions when you are hungry and your belly is growling. Always have snacks handy for when the need arises.
  • Ship the Gifts or Give Gift Cards: For lighter travel, ship your gifts ahead of time or give gift cards.
  • Travel on Off-Peak Days: The day before the holiday is always the most highly traveled. Try traveling on the actual holiday to avoid crowds and traffic.
  • Travel Early or Late in the Day: Flights that leave early in the day are on-time more often. And avoid heavier traffic on the highways by traveling by car through the night.

Busy holiday travel is much easier to cope with if it is expected and planned for accordingly. While the hectic crowds and stress may not be completely avoided, one can definitely overcome the challenges by considering these tips when planning travel. Happy Holidays from SERVPRO of Northwest Cincinnati!

Happy Thanksgiving from SERVPRO of Northwest Cincinnati!

11/13/2017 (Permalink)

Well, it’s that time of year again to reflect on what we are thankful for! As Thanksgiving approaches, we at SERVPRO of Northwest Cincinnati would really like to take this time to thank our dedicated employees and trusting customers.

Dedicated Employees

We are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts.

Trusting Customers

We are thankful for our customers. We appreciate the confidence that our customers place in us to help them through their difficult times. From homeowners, to business owners, to agents and adjusters, we appreciate their trust in us to handle the job right.

During the hectic, chaotic times when disaster events are occurring, it is difficult to take the time to give thanks. So for this Thanksgiving season, we want to be sure that our employees and customers know that we appreciate them!

Happy Thanksgiving from SERVPRO of Northwest Cincinnati!!

Thank You Veterans!

11/2/2017 (Permalink)

SERVPRO of Northwest Cincinnati would like to take this opportunity to thank our American Veterans!

Veterans Day is a special day set aside to honor American veterans, both living and dead, who have devoted themselves to serve our great country. This day is dedicated to showing our American veterans that we appreciate the sacrifices they have made to preserve the freedom of our country.

Veterans Day is a federal holiday and some Americans will even benefit with time off work or school. As we enjoy this break from the daily grind, we should definitely make an effort to thank veterans and show our appreciation for the sacrifices they have made.

How about sending a note or a card to a veteran either in the hospital or living in a retirement home? A brief, in person visit would be even better! Asking a veteran about his service and just listening to his story is a great way to show appreciation. Attending a Veterans Day event, proudly flying the American flag and donating to a veterans organization are also all ways to show appreciation.

So this year, be sure to remember and appreciate those who have sacrificed to provide our freedom! Find a way to thank a veteran!

EMERGENCY PREPAREDNESS at the Office

9/25/2017 (Permalink)

Are you prepared for an emergency at the office?

Do you…

  • …have an evacuation plan in the event of a fire?
  • …know where the nearest emergency exit is located?
  • …have someone appointed to provide direction in the event of an evacuation?
  • …practice fire drills at least once a year?
  • …know to take the stairs instead of the elevator during disasters?
  • …realize that you should move away from windows during a tornado?
  • …have specific plans for disasters common to your location? (ie. Earthquakes)
  • …have strategies to deal with power outages?
  • …have a plan to handle computer network failures?

The safest workplaces are those that plan ahead and prepare before an emergency ever strikes. Take a moment now to evaluate your emergency preparedness at work. Putting just a little time and thought into preparation now can improve your safety later if you find yourself in an emergency at work.

The SERVPRO Disaster Recovery Team Aids with Hurricane Relief

9/11/2017 (Permalink)

In late August, the state of Texas was drastically affected by Hurricane Harvey. Billions of dollars of property damage was sustained to homes and businesses throughout the state. And unfortunately, September brought Hurricane Irma to the state of Florida, also leaving a trail of devastation and destruction.

SERVPRO of Northwest Cincinnati is proud to be a part of the national SERVPRO Disaster Recovery Team to help the people whose lives have been disrupted by these natural disasters. Our Disaster Recovery Team is available 365 days a year and is always prepared for the unpredictable. When localized storms overwhelm the local restoration companies, SERVPRO’s Disaster Recovery Team is there to help manage the workload. SERVPRO has mobilization teams across the country to travel as needed, to support recovery after large storm events. With mobilized local command centers, management, crews, equipment and more than 1,650 franchises nationwide, the SERVPRO Franchise System has the ability and the manpower to relocate where needed and help make it “Like it never even happened.” 

Our thoughts are with all those affected by the recent hurricanes as well as with all those assisting with the recovery efforts! Our hope is that with everyone working together, it will be a smooth, efficient and successful restoration and recovery process.

Commercial Fire Loss? We Can Help!

8/18/2017 (Permalink)

According to the U.S. Fire Administration – Federal Emergency Management Agency, from 2009 to 2011, fire departments responded to about 86,500 nonresidential building fires in the United States. These fires resulted in $2.6 billion in property losses which accounted for 22 percent of the total dollar loss from all fires (residential and nonresidential). Because nonresidential fires include commercial properties, these fires can lead to a significant economic impact on communities due to lost jobs and closed businesses.

Fire damage can be devastating for a business property. In addition to the fire and smoke damage, water damage can also occur due to the efforts of firefighters and sprinkler systems. Many times, after suffering a fire loss, businesses are forced to temporarily shut down. And in some instances, the damage is so devastating that the business in unable to recover and closes permanently. Commercial restoration presents different challenges. SERVPRO of Northwest Cincinnati has the training and expertise in both commercial fire and commercial water restoration and understands that every hour spent restoring a business to pre-fire condition is an hour of lost revenue and productivity. We offer 24 hour emergency service. We respond quickly to mitigate the damage and manage the project through to completion in order to get the business back up and running as quickly as possible.

So if your business experiences a fire loss emergency, call SERVPRO of Northwest Cincinnati for immediate response. We are a trusted leader in the fire and water restoration industry and we will work tirelessly to get you back to business.

(513) 541-3200

If Disaster Strikes Your Business…ARE YOU READY?

6/19/2017 (Permalink)

SERVPRO of Northwest Cincinnati responds quickly, 24 hours a day/7 days a week if your business is suddenly hit by an emergency or disaster. We have the resources and expertise to handle any size disaster. From a small business building to a large high rise building, we can handle the situation.

According to research, nearly 50% of businesses permanently close following a large disaster. Of the businesses that do survive, the majority of them had a preparedness plan in place. We are always ready to respond when disaster strikes your business, but did you know that we can also help you set up a preparedness plan for your company before disaster strikes?

SERVPRO of Northwest Cincinnati can help you pre-plan by developing a SERVPRO Emergency READY Profile for your business. With this plan in place, the interruption of your business operations is minimized because you will have an immediate plan of action. Knowing what to do in advance of an emergency is key to timely mitigation and can minimize the damage to your company.

Call us today to find out more about the SERVPRO Emergency Ready Program! Be “ready for whatever happens.”

Add the Office to Your Spring Cleaning List!

5/1/2017 (Permalink)

When it comes to spring cleaning, most people think of it as referring to their homes. But where do you spend so much of your time during the week? Spring cleaning shouldn’t be just for the home, the workplace can also benefit from a good cleaning!

How about those desk drawers?

Just like your junk drawers at home, filing cabinets can collect a lot of unnecessary items in a year’s time! Take the time to go through your drawers at work. Keep and organize the essential items and throw away the rest!

Are your filing cabinets in order?

After a year of use, does your closet at home stay organized? Many times filing cabinets become disorganized over time. Sort through your papers, organize what you need to keep and throw away or recycle the rest.

What is that stuck between the keys of your keyboard?

After a year of snacking at your desk and dust mites flying, computers and electronics need a good cleaning. Take some time to wipe down monitors and spray your keyboard! Get those crumbs out!

Germs are everywhere!

When was the last time you wiped down your office phone? How about the surfaces of your desk and chair? With so many employees working together, illnesses are bound to spread! Use disinfectant spray and wipes to keep those germs away!

Spring is finally here and it is time to start fresh, declutter and organize. So open the office windows, take a breath of fresh air and rejuvenate your workspace with a good spring cleaning!

Have a Plan in Place to Protect Your Business

4/10/2017 (Permalink)

Many business owners are caught off guard when disaster strikes. Thinking that it would never happen to them or never even considering the possibility of a disaster, they fail to have a plan in place for their business. Unfortunately, many times, once disaster strikes, it’s too late. Many businesses are forced to close permanently after disaster because they were not prepared.


According to foxbusiness.com, there are 7 steps you can take if you are a small business owner to help protect your business from disaster.



  1. Risk Assessment: Determine what types of emergencies are most likely to affect your company and then evaluate your level of preparedness. Check in with your insurance company, make sure employees are trained for emergencies, have data backed up and stored at a safe location.

  2. Review Your Insurance Coverage: Talk with your insurance agent to make sure your business is covered if hit by disaster. After determining what types of emergencies your business is most prone to, make sure your policy covers those particular types of situations. Ask about business interruption insurance which helps business owners continue to pay on-going bills while operations are shut down during disaster recovery.

  3. Create a Contingency Plan: Review your business operations and determine which are most important for the survival of your business. Form a process to manage these functions in the event of a disaster. Determine an alternate business location where business operations can continue during the recovery process.

  4. Create a Communications Plan: Disasters create chaos and having a communications plan in place in advance will help minimize panic.

  5. Back Up Your Data: Making sure all your data is backed up and stored in a safe place is critical. Cloud-based data solutions are best as they stay safe during disasters and can be accessed from any location.

  6. Build An Emergency Kit: Have an emergency kit available on site including items like water, flashlights, fire extinguishers, etc.

  7. Review and Rehearse You Plan: Once your plan is in place, make sure your employees know the plan and have practiced implementing it.


While disasters can be devastating to a business, preparation can definitely help in the recovery process. By taking action before disaster strikes and getting a plan in place, business owners can help protect their business in times of emergencies.

The ABC's of SERVPRO of Northwest Cincinnati

8/19/2016 (Permalink)

It's Back-to-School time. And with the spirit of the back-to-school season, SERVPRO of Northwest Cincinnati would like to offer the following lesson on the ABC’s of SERVPRO…


A - Air: SERVPRO of Northwest Cincinnati inspects heating, ventilation and air conditioning units (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.


B – Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Northwest Cincinnati is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.


C - Commercial Services: Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Northwest Cincinnati has the resources and expertise to give you excellent results while minimizing the disruption to your clients. 


D - Disaster Recovery: The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you.


E – Equipment: In the event of water damage, expert knowledge and state of the art equipment are paramount for effective drying and restoration. Trained SERVPRO of Northwest Cincinnati professionals use exceptional equipment and expertise to first create an environment favorable for drying and then to extract and eliminate moisture from the structure.


F - Fire Damage: SERVPRO of Northwest Cincinnati has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet.  


G – Guidelines: As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry. 


H - Highly Trained: In addition to training at the regional level, SERVPRO developed the National Training Center to teach restoration and mitigation skills to Franchise Owners, employees, and insurance industry employees.


I - Insurance Services: SERVPRO strives to maximize the satisfaction of insurance companies and customers by developing and managing business-to-business relationships within the insurance industry.


J – Job: No job is too large for SERVPRO of Northwest Cincinnati to handle. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. 


K – Knowledge: SERVPRO professionals are equipped with the knowledge to restore your property. SERVPRO Franchise Professionals are highly trained in property damage restoration, from initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certification.


L – Local: SERVPRO of Northwest Cincinnati is a locally owned and operated business. We live and work in this community too, so we are close by and ready to respond immediately when you need cleaning or restoration services.  


M – Mold: Any home or commercial property can quickly become infested with mold if a source of water is present. And mold can spread throughout a property in as little as 48 hours. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. 


N - National Network: SERVPRO of Northwest Cincinnati is part of a national network of over 1,650 Franchises, which allows us to respond quicker with more resources.  


O - Odor Removal: As experts in deodorization, SERVPRO of Northwest Cincinnati Professionals are trained to identify and eliminate offensive odors.


P - Property Restoration: Restoring property is the first priority of SERVPRO of Northwest Cincinnati. Customers appreciate the immediate response and should know that everything is being done to limit the damage. 


Q - Quick Response: In many cleaning and restoration situations, immediate action is needed. SERVPRO of Northwest Cincinnati provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.


R - Restore First: SERVPRO of Northwest Cincinnati Professionals clean and restore property using specialized equipment and cleaning techniques. Their “restore first” mentality reduces interruption and gets customers back to their life.


S - Storm Damage: Storms occur with little warning and can be devastating. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.


T – Trusted: SERVPRO is a Trusted Leader in the industry with over 1,650 Franchises. 


U - Upholstery Cleaning: Upholstery and carpet materials vary dramatically. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.


V – Vandalism: SERVPRO of Northwest Cincinnati will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. 


W – Water Removal: Professionals at SERVPRO of Northwest Cincinnati are water removal and cleanup specialists and are ready to help when flooding or water leaks cause water damage. Crews quickly dry the property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure the property is dry and the job is done right. 


X – eXtraction: Water extraction removes the majority of the water from the home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time which helps to prevent mold and secondary water damage. 


Y - Your Peace of Mind: The goal of SERVPRO of Northwest Cincinnati is to restore both the customer’s property and their peace of mind through timely mitigation.


Z – oZone: SERVPRO of Northwest Cincinnati uses commercial grade ozone machines to eliminate odors in spaces. Ozone machines efficiently and effectively break down organic matter, killing the odor at its source.