Storm Damage leads to Water Issues

12/30/2020 (Permalink)

When a homeowner is faced with a water damage situation in his home, he often wonders if the carpet and padding can be saved. When SERVPRO of Northwest Cincinnati is called for water restoration services, there are factors that the water technicians consider to help determine if the carpet and padding is salvageable.

Upon arriving to the site, the technicians will identify the category and classification of the water damage to ensure that the property is restored following industry guidelines. The level of contamination of the water helps determine whether or not the carpeting and padding can be saved.

There are three categories or classifications for floodwaters: Category 1, Category 2, and Category 3.

Category 1 is considered to be clean, non-contaminated water. It may come from overflowing tubs, leaky faucets, or broken pipes. In most instances of category 1 floodwater, the carpets and padding can be dried and restored.

Category 2 floodwater is classified as gray water. It is considered dirty water and it may result from malfunctioning washing machines or dishwashers for example. If the carpet has been wet for less than 48 hours, it can sometimes be restored. However, for category 2 floodwater, the padding is usually replaced.

Category 3 floodwater or black water is considered hazardous because it contains dangerous contaminants. Black water can come from instances like sewage backups and toilet overflows. In cases of black water floods, the carpeting and padding should be removed, disposed of and replaced.

The SERVPRO technicians are experts in water restoration. They have the knowledge and expertise to inspect any situation and make professional decisions as to the appropriate restoration process to use.