What our Customers say...

Water Damage Testimonials

Overall I am very satisfied with the SERVPRO of Northwest Cincinnati services. They were very helpful with the water damage problems.

I am very happy with the water removal services performed by the SERVPRO of Northwest Cincinnati crew.

Very satisfied with the work! All were friendly and professional!

I am completely happy with the work done by the SERVPRO guys. They were professional and friendly and did a great job.

I am very satisfied with the emergency services performed by the SERVPRO of Northwest Cincinnati team! They responded quickly and were very helpful!

There is absolutely nothing I would recommend to have SERVPRO of Northwest Cincinnati improve their performance in the future. They are very friendly people!

The SERVPRO crews were prompt and very polite. I was happy with the service they provided and would definitely use them again.

Everyone I worked with was very polite and helpful. I am very satisfied with the work they did...Job well done!

Very professional and cordial! Great people!

I absolutely would recommend this SERVPRO to my friends and family! James is fantastic!!!

Overall I am very satisfied with the work of the SERVPRO crew. They were very polite and helpful. I will definitely call again if I ever need to.

Ron and Alex were terrific! They took care of everything and gave me great advice.

I would like to thank SERVPRO for being so helpful throughout the entire process. It has been so nice to work with then. Their passion for this type of work and for helping people is very evident. Dave and Alex were very professional and extremely helpful. I really appreciate them taking the time to answer all of my questions and explain each step of the process. Working with such friendly and informative individuals has really been helpful during this process.

I want to thank everyone who worked on our basement. Todd got things going & Don became project manager. Don is spectacular & very attentive. He stayed in touch with us, kept communication open & followed up as necessary. I knew what was going on at all times & really appreciated that. Everything was moved from the basement to storage units & they were very careful with every item moved. I truly appreciate everyone making sure the entire process was made to be as "less stressful" as could be!

SERVPRO did everything perfectly. Joe was awesome. Since my parents are deaf, I am so appreciative of the fact that he would call me when he was coming so that I could tell my parents or factime them and tell them. And he was so patient with them when I was unable to be there.

The services during the dryout portion were just fine. Josh and Tim were some of the best workers I have ever had in my home. I am older and Josh took the time to explain everything to me and make sure I understood and they were both always very nice to me.

I am so happy that everything is finally done even though everyone was so nice! Nobody made a mess, they did what they were supposed to do and they did it well. I appreciate SERVPRO and their work!

Everything looks dry and is all good! James was so nice, I just loved him! And as Operations Manager, Dee Dee is just fantastic! My husband and I both feel it really has been such a pleasure working with SERVPRO!

I absolutely loved working with SERVPRO and especially Joe N. He is such a great employee. He is pleasant, polite, personable. He always kept us involved in what he was doing and he called before he showed up every day.

Josh and Tim were terrific. They always kept in contact with me and explained everything they were doing. Most importantly, they saved our oak flooring! They did a great job!

I was absolutely happy with the services provided during the dry out portion of my claim. The guys were amazing and I appreciate the care everyone took in my home. They really deserve positive feedback for the job they did.

I am very happy with James and his crew. I have not met a better crew or worker!

I love the work SERVPRO did for me! They did a great job! Now I feel like I can make that room my own again, and make a family room out of it again. I am looking forward to using my fire place again next winter!

Dave and his helper were great! They did a great job with the water mitigation. I have no complaints!

Ron did a GREAT job on this claim. I have zero complaints. I appreciated the time he spent on this job with meeting with the homeowner and the contractor to make sure everything went smoothly with our process and that the transition for the repairs portion went smoothly. Ron was wonderful through the whole process and I appreciate that very much. I was very impressed with him.

Everybody was great. Todd was great. Don was great. The installers were great. And my property manager is very satisfied with the work.